Tesorio alternatives: five other ways to run collections

Tesorio says it offers "AI agents that handle the full order-to-cash lifecycle." Its site speaks to CFOs, controllers, AR managers and revenue operations at B2B SaaS and enterprise companies. It lists a Collections Agent that reads inbound email and drafts replies, automated dunning, a Cash Application Agent, AR forecasting, a Supplier Portals Agent for Coupa and Ariba, and a payment portal.

It names NetSuite, Sage Intacct, QuickBooks and Workday, and says other ERPs can connect through Tesorio Connect.

Tesorio's breadth is the point for a finance team running all of order-to-cash. It is also the usual reason someone looks elsewhere:

• Size. A business with a few hundred customers and no collections person may want something smaller.
• Accounting system. Tesorio names QuickBooks but not Xero.
• Scope. If cash application and supplier portals are handled, or not needed, a collections tool may be enough.
• Who does the work. Some teams want software their staff run. Others want the chasing done, with people checking the judgement calls.

Our guide to collections software explains the main types if you are weighing the category first.

Upflow

Upflow is an AR platform for B2B finance teams, naming the CFO, controller and AR manager. It covers AR insights and forecasting, collections outreach across several channels, B2B payments with a branded customer portal, cash application, and AI agents for collections and cash application.

Best fit: a B2B finance team that wants scope close to Tesorio's and runs on QuickBooks Online or Xero.

Accounting systems: NetSuite, Sage Intacct, QuickBooks Online, Xero, Pennylane and Rillet, plus Gmail and Slack.

Kolleno

Kolleno says it is "Built for CFOs, AR Managers and Credit Controllers." It covers collections, a payment portal, cash application and reconciliation, disputes, credit risk and forecasting. Its AI agents can give insights, draft work, or act on their own, at the level of autonomy you set.

Best fit: a finance team that wants collections, payments and reconciliation together, with control over how much the AI does alone.

Accounting systems: NetSuite, QuickBooks, Microsoft Dynamics, Xero and Sage.

Gaviti

Gaviti describes an invoice-to-cash platform with automated collections workflows, cash application, credit checks, a payments portal and dispute routing.

Best fit: a finance team that wants configurable collections workflows across several systems.

Accounting systems: none named. Gaviti says it "Works with any ERP or business system," so ask about yours.

Chaser

Chaser is credit control software with email, SMS and automated phone reminders, a customer payment portal, payment plans, credit monitoring and cash flow forecasting. Chaser Care adds a dedicated credit control specialist.

Best fit: a small or mid-sized business that wants multi-channel reminders, with human credit control support available.

Accounting systems: Xero, QuickBooks Online, NetSuite, Sage Intacct, Sage 50 UK, Sage 200, Microsoft Dynamics 365 Business Central and others, plus Gmail and Outlook.

The AR Agent

The AR Agent does one job: chasing overdue invoices by email. The AI agent works from the due dates in QuickBooks or Xero, reads and answers customer replies, tracks promises to pay, and brings disputes and judgement calls to a person.

It does not process payments, run a payment portal, apply cash or forecast. If you need those, a platform above fits better.

Best fit: a small or mid-sized business that invoices other businesses, has no dedicated collections person, and wants the chasing done rather than another system to run.

Accounting systems: QuickBooks and Xero, with Gmail or Outlook.

1. What do you need beyond chasing? For cash application, payments and forecasting in one place, look at Upflow and Kolleno. Billtrust and Versapay are broad platforms too; see Billtrust alternatives and Versapay alternatives.
2. Which accounting system do you use? Check each vendor's own integration list for your exact system.
3. Who will run it? A platform needs someone to set rules and work the queue. If nobody has that time, look for a tool where the work is done and you approve the hard calls.

Then ask each vendor what happens when a customer replies to a reminder. The answer tells you how much work stays with your team. Our guide to AI accounts receivable covers what to check when a tool says it uses AI.